Does FIS pay their employees well?

According to anonymously submitted Glassdoor reviews, FIS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FIS. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FIS?

59% of FIS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FIS 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at FIS?

Software Engineer (692) , Senior Software Engineer (634) , Customer Service Representative (269) , Business Analyst (248) , IT Trainee (223) , Project Manager (172) , Analyst (129) , Senior Business Analyst (116) , Software Developer (105) , Lead Engineer (102) , Software Engineer II (100) , Sales Executive (96) , Programme Analyst (90) , Manager (80) , Customer Service Associate (74)

What are the pros of working at FIS according to real employee reviews?

"Mubai was one of the better companies to work for with good work life balance good hike and quality work"" ((in 1658 reviews)); "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." ((in 648 reviews)); "Good culture and I know many people that have continued to work there since I left." ((in 533 reviews)); "It is a regular paycheck and there are some really great people who work there as your co" ((in 508 reviews)); "work culture is good and friendly" ((in 472 reviews))

What are the cons of working at FIS according to real employee reviews?

"1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5." ((in 577 reviews)); "15% which is good but not good for those who joined FIS at low salary." ((in 397 reviews)); "frequent re organizations and layoffs" ((in 223 reviews)); "No training as people think you are taking their job if you know what they know." ((in 151 reviews)); "No bonus allowed unless you are above SVP level or have at least 3 direct reports." ((in 130 reviews))

What are employees saying about FIS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FIS layoffs and their outlook for job security at FIS in 2026.

FIS reviews

3.5

59% would recommend to a friend

(13,288 total reviews)

Stephanie Ferris

51% approve of CEO

47% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

FIS has an employee rating of 3.5 out of 5 stars, based on 13,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FIS employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

1.0

Feb 16, 2024

Stay away

Retirement specialist

Recommend

CEO approval

Business Outlook

Pros

Full time, health insurance, work from home

Cons

Where can I start? Training is TERRIBLE. They make you start taking calls EVEN when you or your training classmates have advised they are not getting it. Retirement plans are complicated and it requires good training. Training is a joke. OVERTIME IS NEVER ENDING. They have to stop saying is every once in a while. Is every day, every week, work holidays unnecessarily. You are recorded even when you are on hold. So if you say something they don't like, you can get fired. They don't have enough Spanish reps available and they are overworked because they are not enough. The pay for Spanish is only .50 extra which is a joke for the hassle and terrible amount of calls you get while every English speaking rep is available. The company has as reference ONE page with terrible translations in Spanish of legal disclosures. They don't have an interpreter line for any language which is terrible and not accommodating to ANY person. There's a differential for working after 6pm. I wasn't getting paid correctly and was missing it. To get it fixed it took a MONTH of back and forth of them saying I was wrong and I wasn't. Withholding wages to me and my other teammates was going on for a while. And that's not right. In conclusion...I have never worked for a company like this and I will never go back even if I'm starving.

FIS Response

2y

We appreciate you reviewing us and sharing that FIS offers good insurance benefits and virtual work options. Regarding the cons you mentioned we wanted to share with you that, FIS is committed to the philosophy that all our colleagues are entitled to equal employment opportunities, including promotions and career development, without regard to race, color, religion, age, gender, and/or any other characteristic protected by federal, state, or local laws. Since you are no longer an active FIS colleague, we cannot get more details on your feedback with regards to the cons you have mentioned but we wish you all the best for your future.

1.0

Sep 25, 2023

Bad Experience

Billing contract financial analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits and compensation, work campus was updated.

Cons

Spend minimal efforts training, do not respond to email requests for help, and did not explain how to navigate/use software. My training consisted of three 30min video conferences with a head team member who rushed to explain the job and when I had follow up questions or wanted an explanation for something would tell me “don’t worry about that”. STAY AWAY FROM THIS COMPANY!!

FIS Response

2y

Thank you for your candid feedback and sharing that you valued the workplaces, competitive pay and benefits FIS offers. Since you are no longer an active FIS colleague, we cannot get more details on your feedback with regards to the cons you have mentioned but we wish you all the best.

1.0

Apr 2, 2023

AVOID WORKING FOR THIS COMPANY

Financial crime and credit advisor

Recommend

CEO approval

Business Outlook

Pros

- Absolutely none whatsoever, this company should be blacklisted

Cons

- Lack of positive encouragement from management, could have a really good day and they would still pick out negatives - Weekend working every third week - Anti-social shift patterns which include working as late as 8pm - Management all leave at 4pm so there's no-one on hand when there's the "can I speak to a manager" call - Lack of consistency in management at team level, had three managers in nine months - QA feedback feels like a gripe at you, just point out the negative things you done - Lack of further training after initial training, left in the constant deep end - Had an office which looked like an absolute mess was in for five total days with the intention of renovations taking place so had to go back to home working, doubt this office has even opened since I've left

FIS Response

3y

Thank you for reviewing us. Since you are no longer an active FIS colleague, we cannot get more details on your feedback with regard to the cons you have mentioned but, we wish you the best of luck.

Viewing 76 - 78 of 13,288 Reviews

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FIS