You're working for a US government agency. If you believe employees are individuals that should be acknowledged when performance exceeds exceptional levels, they should be rewarded or thanked for being a reliable person, and that the employer should always stand behind their team when problems or criticism arrives then you'll absolutely hate this job. You're what is affectionately known as a "warm body". You're filling an empty space somewhere and as long as the space is full then the agency feels they've done their part as an employer and carries along without you. Working for the FAA or any government agency will always feel lonely and empty.