- High workload with a very steep learning curve. Sites are either European/North American so you'll end up having pretty late-night calls frequently. - The type of work is repetitive and time-consuming, lots of fire-fighting. If you can't manage time well, this is not for you. - Very competitive with unusually cut-throat performance assessment (forced ranking with around 10% being PIP-ed due to "relative performance" to your peers). - Related to the above, you have to really fight for visibility. You're only at the top because someone is below you. - Requires good communication and negotiating skills as you will need to lead a lot of effort and meetings as well as deal with clients (sites you are supporting). - Starting to restrict WFH days, so pretty much have to work 100% in the office even if most of your work is literally remote work (but you can flex your day). Literally taking attendance, but never tell you the number of days you actually need to come in so you might get caught out and be called to management. - Gossip culture is very strong in this company, even supervisors participate in this openly.