Experian reviews

4.1

81% would recommend to a friend

(5,678 total reviews)
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Brian Cassin

87% approve of CEO

75% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,678 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Genuine belief in the in the corporate mission Culture of kindness and inclusion Competitive salaries Competitive health insurance package

Cons

Pervasive lack of transparency Poor operational structure - difficult to complete the simplest tasks Antiquated PTO accrual policy

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Experian Response
2y
Thank you for taking the time to provide your experiences on areas where we can improve. While it was great to see you rate work/life balance, culture and DEI as 5 stars, we are certainly disappointed with the 2 star rating . We do value the candid feedback on where we can improve and be more progressive. We are 100% focused on making Experian an exceptional place to work, which I feel is reflected fairly in our current global 4.3 Star Glassdoor rating from 6k+ reviews. The Glassdoor platform only allows to make a single response so its limited in fully addressing your comments. If you’re open to sharing more context, I’d welcome the opportunity.
1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good flexibility with work life balance - Decent employee perks

Cons

- Difficult to progress if you are a grade D or below. - If you are a Grade D or below say good buy to any promotion opportunities - HR do not like to promote internally! - All opportunities are currently going to the Hyderabad Office in India, however quality is no where as good as UK resource...its just cheaper! - Training opportunities are slim! - HR want current employers to leave...this includes HR Staff!! - Only the exec team are guarenteed a Bonus! - A Bell curve rating system....no matter how well your team perform, someone has to get a 2 on their appraisal. This means no Bonus opportunities.

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Experian Response
2y
Thank you for sharing your experiences. Unfortunately, the Glassdoor platform only allows us me to make a single response and I’m concerned that won’t enable me to fully address your comments and even worse not give me the opportunity to improve your experience. I have personally been proud of the internal promotions we have made in HR over the past few years, promoting people into Heads of HR, Senior HR Business Partner’s and Senior Talent Acquisition Manager’s to name a few. Development in the HR team is also really important, we partner with CRF and i4cp to provide access to market leading insight, run a HR Rising Stars programme and the HRBP masterclass which is in flight at the moment. Our commitment to the fabulous people and offices in the UK is strong – the UK is and will always be a key strategic hub for Experian, at the same time as growing our footprint into other geographies around the world. Lastly, I was concerned about your comments on the performance process, I believe we run a fair and transparent system, which enables us to build a thriving and high performing culture. I’d love to understand your points of view in more detail and would therefore warmly encourage you to connect with me directly - Rachel Duncan, Chief People Officer UK&I
5.0
Dec 1, 2023
Recommend
CEO approval
Business Outlook

Pros

I love working at Experian. The culture is inclusive and supports growth. No micro-managing, remote work flexibility and respectful co-workers.

Cons

Have more team off-sites. It is nice for remote teams.

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Experian Response
2y
Thank you for your positive feedback! We're thrilled to hear you love working at Experian and appreciate our inclusive culture, growth support, and remote work flexibility. Your suggestion for more team off-sites is noted, and we'll consider ways to enhance remote team connections.
Viewing 97 - 99 of 5,678 Reviews

Glassdoor has 8,080 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.