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      Experian

      Engaged Employer

      Experian reviews

      4.1

      79% would recommend to a friend

      (5,688 total reviews)
      avatar

      Brian Cassin

      88% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      6K reviews
      2.0
      Mar 26, 2018

      Too much outsourcing. If you are not in a sales role, your position is just waiting to go to Costa Rica

      Sales support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work from home if needed and decent benefits. They give a lot back to the community. Opportunity for recognition from team members.

      Cons

      If you are not in sales, you are considered a cost. They continue to outsource to Costa Rica. If you are not in sales, then your job is at risk. They continue to get the cheapest labor possible, then wonder why clients are not happy.

      avatar
      Experian Response
      8y
      Thank you for taking the time to share your feedback. We’re glad you enjoy the flexible work arrangements at Experian, our recognition programs and how we give back to our communities. Experian is a global company with offices and valued employees all around the world which provides us the flexibility to choose where we hire based on a variety of criteria. We try to communicate this strategy as effectively and transparently as possible to our employees. If you have further feedback or concerns you’d like to discuss, please reach out to your HR contact to continue the conversation.
      1.0
      Aug 2, 2017

      Revolving door unable to retain talent

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Experian brand work/life balance (read: employees work 8-5, strictly) occasional happy hour

      Cons

      lacks leadership, at all levels poor management lacks process little to zero innovation (product or process) consistently high turnover a number of shady situation where sales has sold something but management hasnt properly paid out products are decent but far from sustainable

      2.0
      Mar 21, 2017

      Used to be a great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary, good benefits. Used to have the smartest and hardest employees in the the industry.

      Cons

      - Demoralized tech staff - If you are not in the inner circle you have zero career progression - Managers move up by running smear campaigns against others - Managers will straight up lie to CYA - New motto is "We fix problems by reorganization"

      Viewing 355 - 357 of 5,688 Reviews
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      ReviewsExperian reviews

      Glassdoor has 8,091 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.