Does Europcar pay their employees well?

According to anonymously submitted Glassdoor reviews, Europcar employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Europcar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Europcar?

51% of Europcar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Europcar 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Europcar?

Rental Sales Agent (38) , Customer Service Representative (23) , Station Manager (15) , Driver (13) , Manager (12) , Sales Agent (12) , Chargée De Clientèle (10) , Conseiller commercial (8) , Rental Agent (8) , Sales (7) , Branch Manager (6) , Car Rental Agent (6) , Chargé De Clientèle (6) , Customer Service (6) , Customer Service Agent (6)

What are the pros of working at Europcar according to real employee reviews?

"Most colleagues are nice" ((in 18 reviews)); "The people you work with at your level are great" ((in 17 reviews)); "Great team and helpful and welcoming" ((in 11 reviews)); "Good Commission Structure" ((in 11 reviews)); "There are always opportunities to progress your career and staff development is a high priority." ((in 9 reviews))

What are the cons of working at Europcar according to real employee reviews?

"Poor management, lack of organisation above" ((in 25 reviews)); "Long hours and your hard work is not always appreciated." ((in 22 reviews)); "Low salaries but the normal to Portugal" ((in 17 reviews)); "Lots of hard work & responsibility for low pay" ((in 14 reviews)); "Bad benefits" ((in 8 reviews))

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Europcar

Europcar reviews

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3.3

51% would recommend to a friend

(376 total reviews)

Caroline Parot

57% approve of CEO

40% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

2.8

Compensation and benefits

2.6

Career opportunities

Europcar has an employee rating of 3.3 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Europcar employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

376 reviews

1.0

Jun 22, 2016

Unorganised mess! Edinburgh Waverly

Rental sales agent

Recommend

CEO approval

Business Outlook

Pros

There's honestly none that I can think of The main pro was that I no longer work there.

Cons

Low wages No cars Management have nor got a clue Micro managed No breaks No toilet No staff room Not enough staff Customers are treated badly Your not allowed to help customers Cheesy sales techniques I could keep going, biggest reason I hate it was the manager being rude to staff and micro managing.

1.0

Jun 17, 2016

Very poor company to work for

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Rewarding when staff achieve targets, use of company vehicle, there are soon good people working for the company, Christmas parties,

Cons

Poor communication from top down, company regularly lies to you, no higher position so no clear career plan, no ongoing training

4.0

Jun 11, 2016

Europcar is a fun place to work!

Card processing administrator

Recommend

CEO approval

Business Outlook

Pros

The attention to customer service and complaint resolution were upheld very seriously in order to resolve customer disputes. There were also team training events, incentive days and holiday outings organised by the company, and this was great to have as well.

Cons

The environment of handling complaints can sometimes be stressful, with team leaders giving more attention to call time rather than customer resolution.

Viewing 352 - 354 of 376 Reviews

Jobs at Europcar

Administrativo de Pago a Proveedores

Chile

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Ejecutivo de Ventas Rent a Car

Coihaique

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Preparador y Entrega Vehiculos Rent a Car

La Serena

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Preparador y Entrega Vehiculos Rent a Car