4.0
Jun 11, 2016
Former employee, less than 1 year
Leicester, Inglaterra
Recommend
CEO approval
Business Outlook
Pros
The attention to customer service and complaint resolution were upheld very seriously in order to resolve customer disputes. There were also team training events, incentive days and holiday outings organised by the company, and this was great to have as well.
Cons
The environment of handling complaints can sometimes be stressful, with team leaders giving more attention to call time rather than customer resolution.