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      Equifax

      Engaged Employer

      Equifax Client Technical Support Associate reviews

      3.2

      48% would recommend to a friend

      (110 total reviews)
      avatar

      Mark Begor

      57% approve of CEO

      41% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.1

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture & values

      2.7

      Senior management

      Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      110 reviews
      2.0
      Feb 24, 2022

      Difficult metrics

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are consistent, health insurance is good, pay (2020) 15.80 for Missouri.

      Cons

      The metrics they use for their calling center is difficult to meet. Very redundant job - Workforce solutions, also known as theworknumber. After every call, you get less than 2 mins to wrap up call work before the system automatically puts you into the next call. The calls never stop, it never seems like there is enough staff to take all the calls. Customers wait in que for hours.

      5.0
      Feb 23, 2022

      Working here at Equifax

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have enjoyed my time working here at Equifax, the hours here in the office and also working from home, adds a little variety so that I will not get burn out to fast.

      Cons

      The issues that I have had with my parking situation was questionable at first, it took a minute to clear up, but all is fine now

      Viewing 52 - 54 of 110 Reviews
      Related searches: Equifax Client Technical Support Associate jobs | Equifax Client Technical Support Associate salaries | Equifax benefits | Equifax interviews | Equifax conversations
      Equifax reviewsEquifax Client Technical Support Associate reviews

      Glassdoor has 4,399 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.