Working here at Equifax - Customer Service Representative Equifax Employee Review

5.0
Feb 23, 2022
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time working here at Equifax, the hours here in the office and also working from home, adds a little variety so that I will not get burn out to fast.

Cons

The issues that I have had with my parking situation was questionable at first, it took a minute to clear up, but all is fine now

Explore other reviews about Equifax

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy and straightforward application process. Seamless hiring experience with excellent communication throughout. Positive, supportive company culture that makes new employees feel welcome from day one.

Cons

There is a learning curve when adapting to Google workspace, but the company provides plenty of training resources and support to help new employees get up to speed.

3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've had some great managers

Cons

It is standard practice for the responsibilities of departed or terminated employees to be permanently absorbed by the remaining team members. These increased workloads are distributed indefinitely with no adjustment to compensation. While the company claims to value promoting from within, internal salary increases are strictly capped (often at 20%). This policy prevents promoted employees from reaching the actual market rate for their new title, creating a financial penalty for loyalty and internal growth.

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