Equifax Client Technical Support Associate reviews

3.2

48% would recommend to a friend

(115 total reviews)
avatar

Mark Begor

57% approve of CEO

41% positive business outlook

Client Technical Support Associate employees have rated Equifax with 3.2 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

115 reviews
2.0
Jun 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Equifax is a visionary progressive company that strives to constantly innovate products and provide analytical insights to an Employer's HR organization. As an employee of the Equifax Workforce Solutions subsidiary who works remotely, I've benefited from the company's generous 3 Week PTO grants, great health and dental benefits, and flexible work schedule.

Cons

Senior Leadership has changed twice in 4 years, my direct manager has changed 4 times in 15 months, and we are 1 year into a change in our service structure. There is little consistency or communication from upper management downward.

4.0
Jun 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Equifax Workforce Solutions (Formerly TALX) is a dynamic and fast moving company; if you want to be part of industry changing strategies this is the place to be

Cons

You have to want to work hard; this bunch works hard and plays hard

2.0
Aug 15, 2014

Frustrated

Recommend
CEO approval
Business Outlook

Pros

I have a job at the moment.

Cons

After years with this company they have managed to decrease pay, increase insurance and demote salary pay to hourly pay. We now have to punch a time clock that is micro-managed to the fullest extent. We are not able to move with out being spied upon from a dictating manager whom i am not sure how remains to keep the position. They say they are flexible with schedules and have gave you the tools to allow this however over the last year the flexibility has been removed little by little. It has been extremely frustrating to begin a career with this company to love and respect it and years later feel used and abused. This has turned into a typical corp. enviornement where you are just a number and the go green means make the employees hate it enough to leave so they can down size through attrition. I have come to believe they can careless if you are happy with this company. It is a political nightmare. FYI most are looking for new employement and will leave in a heartbeat if givin the right opportunity to run.

Viewing 109 - 111 of 115 Reviews

Glassdoor has 4,397 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.