English 1 reviews

4.0

79% would recommend to a friend

(1,202 total reviews)
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Adele Bai

81% approve of CEO

76% positive business outlook

English 1 has an employee rating of 4.0 out of 5 stars, based on 1,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The English 1 employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jun 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay was pretty good. The cost of living contributed a lot to that. The kids actually kept me at that job. I didn't go to that city or country because of the pay but rather, the experience. The kids were the best part of my experience.

Cons

Location, management, HR & Admin, work-life balance, favoritism, basically everything else. The location didn't have exposure to many foreigners so, everyone was very curious about you. IN MY EXPERIENCE, people were pretty rude / ignorant in terms of personal space, questions/ assumptions about you, and taking pictures. It was a constant battle of patience. Management was not great. The atmosphere was always intense to the point that at my school, there was a pretty high turnover rate. People were always frustrated with management due to lack of communication or unrealistic expectations/ pressure to break your back for the job. There were also higher ups who created a very unwelcoming environment for everyone. There was a lot of confusion for tasks but teachers were expected to just quietly complete them. Anyone who challenged/ questioned the higher ups was seen as problematic. IN MY EXPERIENCE. HR & Admin were pretty disorganized. Things that should have been stated (like bills and other payments) before signing the contract kept coming up throughout the duration of the job. It was already stressful at work. Having problems pop up at home and not having anyone who knew how to solve them was too much. If the teacher pointed out the lack of communication or incompetence, they were looked at as complainers. Specific things should have been handled before hand or, someone in HR/Admin should ask for clarification before sending the teachers on some fool's errand (not necessary for solving the problem) because they didn't have the answer and just...guessed. IN MY EXPERIENCE. Work-life balance. Or imbalance, I should say. You 're working even on your days off. IN MY EXPERIENCE. It seems in the city I was in, guys were more favored than the girls (mainly among foreign teachers). There were plenty of female teachers who did spectacular jobs and had great relationships with parents and students. However, the males (especially the problematic ones) were always raised onto pedestals. Even if they had negative affects on working environment. IN MY EXPERIENCE. Among the foreign teachers, there was always drama happening. Even when people wanted to solve the drama, it kept going. People who didn't want to be involved would be drawn in as well. It also didn't help that some of the local staff were involved in the drama (which also created favoritism/ positive outlooks towards the problematic individuals). IN MY EXPERIENCE The local teachers were paid a quarter of what the foreign teachers were. While there was a lot of hearsay about the salaries of local teachers, it was very noticeable that they were paid substantially less and had to do a lot more. This created hostility between locals and foreigners. Foreigners would voice their complaints about management or lack of work to do but locals just took them as complainers who got paid more while they did "all the work" and were paid less. In reality, they got paid less and had a lot of work and in my school, foreign teachers were not given as much work or told that, "the local teachers will do it,"/ "only for local teachers". Even if the foreign teachers wanted to help. IN MY EXPERIENCE. They are looking for "yes" people who didn't challenge whatever they say. Those are the people who get put on pedestals. They also get burned out because they are few so a lot of the tasks will go to the "yes" people, overworking them for the same pay. IN MY EXPERIENCE. Did I mention we got kicked out of the school for working illegally ("breaking the law" as my supervisor rephrased it) during covid-19? Honestly, a majority of MY EXPERIENCE was a mess and brought out horrible sides of me.

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English 1 Response
6y
Thank you for your feedback. We're sorry to hear that you experienced difficulties with communication during your time with us. We will make sure to pass along this feedback to management. In regards to salaries, they are reviewed to make sure they keep in mind cost of living and competitiveness within the market. With regards to salary packages we do acknowledge that there are differences for local and international staff. This is not intended as a preferential treatment but takes into consideration the startup and ongoing costs of relocation to a foreign country. Your feedback however is appreciated.
4.0
May 27, 2020

Good

Recommend
CEO approval
Business Outlook

Pros

Paid on time, structured lessons/lesson plans

Cons

Too many hours for the amount we get paid

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English 1 Response
6y
Thank you for your feedback and for recommending EF as a company.
2.0
May 24, 2020
Recommend
CEO approval
Business Outlook

Pros

-The visa process was very professionally done, very smooth and I was kept well informed and given clear steps on what to do. -The onboarding was fairly good. It was a lot of talking and PPTs, but had some useful parts, like observing lessons. Also, EF assigned a day of our onboarding to travel arround the city, to help us feel comfortable in our new enviroment. -I've heard many teachers were given a full schedule when they arrived, but I was eased into my schedule and classes, given lots of opportunities to observe lessons. -EF provided a very nice shared apartment to stay for 3 months, then helped with finding a more permanent place. Most companies only provided a temporary apartment for 2,3 days. -Pay was always delivered on time. -Will help you to settle in: will set up a bank card, help you get a sim card, etc.

Cons

-As mentioned earlier, we were given a temporary apartment for 3 months until we were told to find our own place. However, when i was advertised this, I was told that we would be provided an apartment, or we had the choice to look for our own. When I arrived, I was told we could only stay there for 3 months. This would be fine, but EF shouldn't lie to us about this. -There is a discrimination of the teachers based on there colour and background. If you are white, and have 'foreign features', then you will be peraded around almost like a circus animal. A lot of life clubs and events were given only to white teachers, regardless of their experience. -We have 13 days 'annual leave' in our contracts over the 15 months, for holdays and breaks. This isn't bad, we are essentialy told when we can and can't use this. I had applied for multiple annual leaves, only to be told I couldn't go. -The pay is very poor compared to other ESL companies, it's about 1/2 or 1/3 of what most ESL companies will pay. -There is a massive discrimination between Chinese and foreign staff. I mentioned that the pay is low, but the chinese staff are paid about 1/2 of what the foreign staff are paid. Also, in the first contract, which lasts 15 months, local teachers are allowed no annual leave. If they sign a new contract, then they are allowed 5 days of annual leave for 15 months. -The lessons were primarily in the evening, and on the weekend. These times made it hard to socialize and go to different events. -Although the teaching hours are relatively low, there is so much admin to complete that the actual working hours are really high. Lesson planning, preperation, test marking and other admin meant that most weeks I would work over 45, sometimes over 50 hours. -The summer course and winter courses is a really difficult time. We would have our summer course lessons in the mornings, then our regular classes in the evenings. We were told we could relax during this time, however, the lesson planning is compulsory, so between these lessons, teachers would do lesson planning and preperation. This meant that during summer courses, we would work often 12+ hours-a-day. -EF were very focused on the cleanliness and presentation of the schools, but never seemed to take much interest in the teaching conditions. When I moved to the center, I was told the AC had some problems and would be fixed soon. During the 15 months I worked there, the most they did was to buy very very cheap fans for the classrooms, which did nothing. Temperatures in the classrooms would often get 30C+, and sometimes I even had to run to the bathroom to vomit during classes because of heat exhaustion. I mentioned this often to management, but the most that was done about this was buying those extremely cheap fans, which did nothing. -The teaching resources we had were poor. There were two primary websites we used, one for taking attendance, test results, etc., and one for storing teaching materials needed for the lessons. Both of these were almost always crashing, or not working. I was told when I arrived that these websites were new, and may have a few problems to start with. In all my time there, I felt nothing was done to fix these issues. We had very little to use in our lessons, pretty much some balls and a couple of stuffed toys. -We made to sit through various compulsory trainings. These trainings were nearly always pointless and a waste of time. -EF seemed to act more like a business than a school. They often seemed to prioritize the parents often ridiculous demands than the treatment of the employees. Often the management would do nothing to stick up for their employees. I heard that a parent made a complaint because a teacher stepped on a flashcard during a lesson, and the teacher was then given a warning because of this. I also heard one parent yelling at a PA, making her cry, but no action was taken against him. -Like many people have said, EF makes it very difficult to find a new job if you leave their employment. For example, EF wont give you a reference if you leave before two years (the standard contract is 15 months). Also, EF will refuse to transfer your visa to another company if you want to work for a different company in China. -Whilst the majority of students were amazing, there were some exceptions. For new students, most sign up after going to a 'demo lesson'. In these demos, I've seen some students push other kids, push over chairs, run a round the school, only to hear that they later sign up. These students are a risk to other children and shouldn't be allowed to sign up if they have these behavioural tendencies. Also, I've had lessons with students who had been violent, punching, kicking, pushing other students and continuously interrupting. In these cases, these students should not be allowed to carry on to the next level, but they let them. The teachers have very little they can do about their behaviour. We had a three tier, yellow, amber, red warning system, where if they were given the final red warning, they would fail the course. However, almost always the PA would be unwilling to give these warnings to parents, so the warnings wouldn't be processed.

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English 1 Response
6y
Thank you for your detailed review. We're happy to hear that you had a pleasant and supportive onboarding experience. Hours and annual leave are discussed during the recruitment process and in our contracts for your review before accepting an offer to join the team. In regards to salaries, they are reviewed to make sure they keep in mind cost of living and competitiveness within the market. We acknowledge that there are differences in packages for local and international staff, this is not intended as a preferential treatment but takes into consideration the startup and ongoing costs of relocation to a foreign country. EF is under no legal obligation to assist with a visa transfer, however depending on the city requirements certain documents will be provided back to staff. We are concerned about your comments regarding discrimination and encourage you to reach out to compliance.china@ef.com for the matter to be further investigated. We are also concerned about the teaching conditions and the lack of resources provided to you, please email us at teacher.welfare@ef.com in order to further look into this. Your feedback is appreciated.
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