English 1 reviews

4.0

79% would recommend to a friend

(1,204 total reviews)
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Adele Bai

81% approve of CEO

76% positive business outlook

English 1 has an employee rating of 4.0 out of 5 stars, based on 1,204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The English 1 employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Aug 19, 2020

Good entry into China

Recommend
CEO approval
Business Outlook

Pros

EF provides a lot of support for its teachers, ensuring that they are trained in EF products and working together as a team. The company also tries to help with your first entry into China, assisting with securing a cellphone contract and your first apartment. How MUCH support they offer varies from centre to centre. My centre was fairly supportive, but others weren't as kind.

Cons

The.Salary.Is.TERRIBLE. Full stop! EF offers one of the lowest salaries in the industry and milks you for what every penny. They provide a stable structure and support, but if you are coming to earn money, look elsewhere! Their training also merely further entrenches you in EF products and doesn't really give you a rounded understanding of Task-based ESL education, so the longer you stay with the company, the narrower your perspective on ESL training becomes...

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English 1 Response
5y
Thank you for your review. We're glad you had a positive experience when you first joined EF. We strive to provide our teachers with a comprehensive onboarding process in order to make the transition as comfortable as possible. In regards to salaries, they are reviewed to make sure they keep in mind cost of living and competitiveness within the market but your feedback is appreciated. There's also a vast number of training's available to our teachers that can be applicable inside and outside of EF. If teachers haven't received the right support please have them contact us at teacher.welfare@ef.com and we can assist.
2.0
Aug 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Shenyang is a beautiful and fun city with a low cost of living. There is a great expat community.

Cons

Management was terrible, they were never around, and constantly lost documents. Chinese management loved to promote people who were grossly incompetent they are just puppets who don't have the foreign staffs interest. Management who were competent didn't last long making it unbearable to work. There was a man in the office that would sexually harass other men in the office. This made working uncomfortable when he would make lude comments describing his sexual conquest in gory detail and management in office would laugh about it. When it was brought up management would laugh it off and say that the office space was classified as a "public space" so they can't do anything. The man doing the harassing was part of management. You have to make your own materials. Making your own materials could take a very long and could require you to come in hours before classes to make sure you are prepared. They also use old curriculum and provide no help on the materials. They only care about the money they make from parents. Hours on the weekend were long and tiresome. Teachers who were great at teaching were given back to back classes for a 10 hour period while others would show up work for 2 classes and go home for the rest of the day while others still worked 8 hours for the SAME PAY. Summer course and winter course are not optional. School forces you to work 6 days a week from 8am to 4pm and then regular classes on top of those hours. Days ranged from 8am to 8pm for no extra pay. There are no consecutive days off. Everyone had Monday off, but would receive a random day like Wednesday, Thursday or Friday. Only management was allowed 2 consecutive days off. So there was no manager available on Tuesday. Company-wide training is only done on a Monday, so you lost your days off. School wide training was always done on a Wednesday or Thursday so that management was not affected on their day off. It was also mandatory to show up. If you were sick you needed to show up and suck it up. If you went to the hospital and were given a sick note management would claim that it was not sufficient enough and take pay away from you. Pay taken was 2000 RMB at the time that was 1/5 of your salary. Company refused to open bank accounts for anyone who is not management. China operates heavily on a Wechat pay/Alipay system. functioning with no bank account was difficult. Company pays for bills and doesn't allow you to see the bill. When random bills arrive at your apartment like a water or gas bill they are drastically lower than what they are charging you. If you decide to leave this company they will hold your pay and refuse to transfer your visa, unless are willing to involve a lawyer. They heavily pressure you to sign a Chinese document but refuse to translate it for you. The school provides food on the weekends which is terrible and on many occasions gave workers food poisoning. Food is so bad that Chinese staff have said they would rather starve than eat it.

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English 1 Response
5y
We're very concerned with multiple sections of your post and would like to discuss and assist going forward. There's no tolerance for sexual harassment at our schools or offices so will encourage you to reach out to compliance.china@ef.com with a detailed email in order for a formal investigation to take place. Alternatively, you can reach out to me at joanne.vazquez@ef.com and I can personally assist.
4.0
Aug 7, 2020
Recommend
CEO approval
Business Outlook

Pros

EF is one of the biggest leaders of education in China so you know it’s gonna be safe legally and financially. The people at my school were super nice and the kids were cute. My Director of Studies was amazing and always put her teachers first.

Cons

Communication is really not great between departments. Things always seem to be done last minute and the division of work was always unequal, with local Chinese teachers having more work thrust on them than foreign teachers. The pay is smaller than if you were to work at a kindergarten or other school but worth it for the security. Also there’s a bit of unfair treatment with hardworking staff being overlooked for less competent staff that are friends with management.

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English 1 Response
5y
Thank you for your review. We're glad you had a positive experience at your school with your students and managers. We're sorry to hear about the miscommunication between departments as we understand the importance for clear communication. We are concerned about your comment regarding unfair treatment and would like to learn more about your experience. We ask that you contact us at teacher.welfare@ef.com.
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