English 1 reviews

3.9

79% would recommend to a friend

(1,197 total reviews)
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Adele Bai

82% approve of CEO

76% positive business outlook

English 1 has an employee rating of 3.9 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The English 1 employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

This review is for the EF China Franchise. Prior to Covid, and more specifically prior to China's 'Double Reduction' policy, EF was actually a fairly decent place to work. The work culture was fairly relaxed and the co-workers were fun (although as a male you'll experience a lot of social ostracization from the mostly female staff). You were paid regularly and timely, which for China is a boon, and they did put at least a bit of effort towards training you.

Cons

Where to begin. Prior to Double Reduction my biggest gripes were the long hours, relatively low pay (especially at the beginning), and the lack of seriousness directed towards foreign staff well being. Seriously, the HR person at my center always seemed to be some random person who was told to perform HR functions in addition to their regular duties and who clearly didn't care or want to assist the foreign staff in any way. You basically had to rely upon your Chinese friends to aid you with anything and everything, even serious things related to banking or utility bills. Oh, and they never provided the promised Chinese lessons. But it's the events surrounding my termination which I want to focus on. In short, this company robbed me of roughly Y100,000 RMB or $15,000 USD. Following Covid we faced a severe foreign staff and EF offered me a contract with a Y40,000 RMB completion bonus in addition to Y500 rmb overtime for teaching classes on your off days. Even though I was lukewarm about the company at that point, I accepted figuring the money was good and I already knew the job. Then, late April, I was suddenly informed by EF management that due to the double reduction policy initiated 9-MONTHS PRIOR they would not be honoring any of their contract obligations. Not only did I not get the Y40,000 RMB bonus, they artificially cut my contract short a month so as to avoid paying me my severance pay (despite initially saying they would honor the contract till August, but once they realized my contract ended in August they decided July was the better month), and they changed my pay from after-tax to pre-tax, reducing my salary by about Y3,000 a month which they even had the audacity to LIE TO ME ABOUT by claiming that I could reclaim the money when I leave China. In order to ensure compliance they threatened me with arbitrary termination (or whatever 'ending on bad terms' is supposed to mean) and the other foreign staff they threatened with withholding their papers so that they could not gain lawful employment elsewhere in China, which is ILLEGAL. Oh, they also ILLEGALLY did not pay into my pension fund which I only found out when I left China and tried to reclaim it. That's another Y40,000-ishs RMB down the drain. And to add insult to injury, they also did not pay for any of the overtime classes that I ALREADY TAUGHT for the previous month. That's another Y6,000 RMB out of my wallet and into theirs. But I guess that's how EF thought it was appropriate to thank me for all my extra effort during these trying times. And, because that wasn't enough, they also tried to weasel out of not paying my last month salary and I had to basically barge into their office and threaten to call the cops to receive my pay. But hey, at least we didn't end on bad terms. This is all despite the fact that we were routinely reassured by management that money had been put aside for our bonuses and that our contracts were guaranteed. I even offered to enter into contract renegotiation when the government first announced their double reduction policy, but was told it was not necessary because it was 'a done deal'. But hey, at least they were able to pay for all that marketing and new hiring they did as we left. It was 'the best of both worlds' as I was told. Every time I look at the calendar I just get furious knowing that this was the week I should've gotten $15,000 from this job and have spent the last year looking forward to.

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English 1 Response
3y
Thank you for taking the time to leave a review. We're sorry your time came to such an end. If you would like to share more - confidentially - you're welcome to contact teacher. welfare@ef.cn. Thanks again.
1.0
Aug 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good with helping you settle in upon arrival (visa/bank account/SIM card etc) (Although actually they make everything seem rushed, only let you see 1 or 2 houses, and only give you 5 days hotel to settle in, find a house AND move) - Mostly paid on time - Good professional development (TKT exam every 3~ months) - Occasionally a free welcome meal/team building thing

Cons

Where to begin.... - Overworked from the beginning. They give you a week 'training' but its a lot of talk and not much else, then you're thrown into the deep end with a full schedule from the beginning. They don't seem to factor in that you also have to plan these 16 classes a week. In theory, it should be 42 hours weekly AVERAGED out over summer and winter course (we'll come to those) but it is not. I worked 45 hours average regularly. - If you're a somewhat good teacher who cares, you will be given extra work and no thanks. If you're a bad teacher, don't worry! You will get the paid as others (if not more) but you will be given only a few regular classes a week and absolutely nothing else. - Discrimination. If you are the "perfect foreigner" (white, blonde, blue eyes) you will be given extra marketing activities, demo classes, life clubs etc regardless of your teaching capability. If you are anything but, believe me, the PAs and CCs are working their hardest to stop you from doing that. - Discrimination II. As with most schools in China, there is a LARGE pay gap between Chinese and Foreign staff, not to mention that Chinese staff do A LOT more than foreigners. (Be aware if this when you start complaining about low pay, their pay is a fraction of yours.) Many Chinese staff in my school were held back from progressing to senior levels too. If a Chinese teacher acted like some of the foreign teachers, they would have been fired MONTHS before. -Under-qualified management. Do you want to make it to management instead of teaching? How do you do that? Literally stick around long enough, make it clear that you're here for the long haul, and you will be promoted to management in no time. Yep, that easy. Half of management are under qualified, and have no experience, and the school suffers because of that. The other half of management make stupid short-term decisions, and then blames everyone below them, instead of reflecting inwards. - Using the work visa to trap employees. You heard it here first, if you try to leave early because you are underpaid and overworked (other training schools pay a lot more), your visa and permits will be held against you, they will threaten to cancel them if you don't complete your contract or if you don't resign. Basically, regardless of when you leave, they will try to bully you into staying. Probably better to not be employed by them in the first place. - Money grabbing. EF may be a business, but it should be a school first and foremost. Every month the sales team are given unreachable and unrealistic targets to get new students to pay, even when every teacher is on a full schedule. Most students are on waiting lists, and classes won't open until parents group together to bully management into opening new classes (there's that short-term goal mindset). Teachers are physically unable to plan quality lessons - High turnaround. In the year that I was with EF, PAs, CCs, teachers, management, front desk all changed regularly. People came, people went and its a stressful place to work in. EF need to sort it out and figure out why people leave. - Working hours. Maybe this should come higher up. You should know that all training schools are predominantly evening and weekends. Others however, offer one weekend day off. However, during summer and winter vacation teachers are expected to have classes in the am, regular classes in the pm, and here's the kicker.... NO OFFICE HOURS. At first, you might think wow how great. But actually, lessons aren't going to plan themselves. Oh no. So what really happens is you work 12 hour long days, for no extra money at all. - Bonuses. EF offer a gazillion different bonuses. But when it gets down to it, you have to spend money on getting receipts, to avoid tax, and then they still manage to figure out how to reduce the amount anyway. TRUST NOTHING. Always check your paycheck and ask questions. Even better, don't work here. There are better training schools and jobs out there.

1.0
Aug 15, 2018
Recommend
CEO approval
Business Outlook

Pros

They pay for your flight, tefl certificate and have online training. Some of the teachers events were good. Some of the training sessions were good. The online interface and smart boards are good. Most of the kids were great to teach.

Cons

EF does not care about Education. They are a corporation concerned with profits and appeasing a bunch of ‘teachers’ looking for a traveling experience. If you are placed at a new school you may be the only foreign teacher there, and you may be an hour train ride away from any friends you made at orientation. EF barely lets you read the contract before you sign it once you arrive. They basically force you into a start up loan so you have to stay to pay them back. Many of the people who work there, particular the managers, are incredibly unprofessional and demanding. They took credit for my work after basically throwing me in the deep end when I went there with limited teaching experience. Watch out if you’re not American or British, because they will constantly tell you that your pronunciation and the way you use English is ‘incorrect’. A lot of the people who work there are incredibly rude and horrible to work with. They spread rumors about anyone and everyone. It was made almost impossible for me to have a social life there. Over the summer school period I sometimes worked 40 teaching hours a week (this did not include office or planning hours), which I was barely paid extra for. The other teachers at my first centre worked a lot less hours than me. I worked up to 28 teaching hours during the regular teaching times. The training is often repetitive. My first manager repeatedly said offensive things to me. I put in two complaints when I worked there and these were taken out of context, made to look ridiculous and passed on to other companies I applied to. The company does not like to be criticized. They place other EF teachers in apartments around you so you will have little to no privacy. The teachers that have been there for a while treat the offices like their own personal playgrounds and the foreign teachers often verbally abuse the Chinese admin staff and harass any staff they consider beneath them. The Chinese staff repay the favor to any staff they think it’s okay to harass. I was harassed, belittled and bullied during my time there by sections of both the foreign and Chinese staff. They are a corrupt company with abuses of power and no check and balance system in place. They conduct their own reviews on themself and no surprise, they always find that they are right and have done nothing wrong. They cancelled my transfer to a different city weeks before my contract ended, which meant that I had not organised another job in time to avoid a period of unemployment.

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English 1 Response
7y
Thank you for your feedback and advice. We are sorry to hear that you're unhappy with your experience with us at EF English First. We do not tolerate bullying and harassment, so please send us an email to teacher.feedback@ef.com so we can appropriately follow-up.
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