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      Wise

      Engaged Employer

      Wise reviews

      Wolf in Sheep's clothing - Due Diligence Wise Employee Review

      1.0
      Jun 30, 2024
      Due diligence
      Recommend
      CEO approval
      Business Outlook

      Pros

      International community Absolute majority of colleagues are talented, polite and hardworking people Lot's of events are happening all the time

      Cons

      You don't get to visit the events, enjoy treats, pizza or anything else because you should be working. In order to meet the required KPIs, you should work at least 1-2 hours extra a day, you should refrain from using the bathroom or having breaks. required KPI's to 'stay on the job' are raised quarterly, but you get no support, no additional tools to actually meet those requirements. Leads, QA, area leads, directors of department and other people have no idea how to do your job, but they are there to control every movement and timings of yours to make sure that you do it 'right and on time'. Management is the worst, they always lie, they treat you horribly, pretending to be on your side. HR will always be on the management side, no matter what, even if it's the whole team complaining about their lead. You can't raise your voice, you can't change the way things are done, you can't improve anything. Take it or leave it. If you show a slight sight of dissatisfaction with anything - you will be forced to shut up or leave. My worst work experience ever.

      avatar
      Wise Response
      1y
      Thank you very much for taking the time to share your feedback with us. We're pleased to hear that you appreciated the people you worked with and the international community Wise offers. We're truly sorry to hear that you didn’t had a good experience at Wise when it came to KPIs and management. Our goal is to help our customers as quickly as possible when they need assistance and setting KPIs helps ensure we’re able to meet this goal and identify gaps where we may need to invest in the future. Implementing KPIs aims to provide clear expectations and support, helping team members align their efforts with our overall goals. We believe that a well-structured performance management framework not only aids individual growth but also enhances teamwork and collaboration. These KPIs are designed to not be burdensome but to guide and support, paving the way for personal development and improved outcomes. I do hope you were able to pass on your feedback before you left. It's difficult to take action unless issues are known about. If you're up for sharing more, we’d be keen to understand more about your experiences so that we can improve this for Wisers in the future. Please drop us an email to employerbrand@wise.com and I can connect you with the relevant person. Nicola

      Explore other reviews about Wise

      5.0
      Mar 12, 2026
      Kyc onboarding analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible review pay lots of feedback

      Cons

      repetitive long hours can be frustrating no sponsorship for visa

      avatar
      Wise Response
      2mo
      Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
      3.0
      Feb 25, 2026
      Sr implementation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mission-Driven Work: Wise’s mission of "money without borders" aligned perfectly with my personal values. I was genuinely excited to go to work every day, tackle challenges, and track our progress toward that goal. Exceptional Peer Group: The hiring bar is high; you’ll work with smart, diverse, and genuinely interesting people from all backgrounds. Cutting-Edge Product: Working on the Wise Platform is a great technical experience. As an Implementation Manager, you get excellent visibility and access to the Product and Engineering teams. Top-Tier Documentation: Internal enablement and documentation are highly organized, making it easy to self-serve and find answers quickly.

      Cons

      Lack of Transparency in Management: I received no negative feedback during my probation period, only to be placed on a PIP two weeks after it ended. The feedback loop is non-existent; instead of real-time coaching, minor oversights are "saved up" to justify disciplinary action. Poor Feedback Quality: The PIP I received felt AI-generated, filled with corporate jargon and lacking substantive examples of performance failure. It felt like a formality rather than a genuine attempt at development. Toxic Management Culture: There is a palpable sense of micromanagement and "back-stabbing" within certain leadership circles. The environment shifted from collaborative to manipulative, with a noticeable lack of directness and honesty. Growth Hurdles: The Sales team appears to be struggling to close deals, which impacts the overall momentum of the department.

      8
      avatar
      Wise Response
      2mo
      Thank you for taking the time to write a review. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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