Pros
Trips twice a year for summer and winter days Health benefits: low cost/free
Cons
Low salary in the U.S due to lack of research for employees within the U.S There seems to be a lot of favortitism with employees in Estonia Micro-management/spying on employees Unable to receive constructive criticism senior management & subordinate, primarily in Estonia Lack of knowledge/experience, training within this field Plenty of miscommunication with its Tampa office in regards to updates on procedures Treat Tampa employees as clueless employees Having to conduct our own research in order to ask for a raise and never be given one, after multiple attempts Compliance team on-boarding clients despite the questionable activity conducted by business/individual With its current AML/EDD procedures in place, company is prone to on-board clients that are might be conducting illegal activities Compliance department (Chargeback, Verifications, AML/EDD, Fraud) are perceived not as important roles as Customer Service. Empty promises Tampa Salaries: C.S - $14 per hr, but after a year receive a $2.00 increase hourly Verifications aka On-boarding KYC/AML- $17 per hour Ops: $20 per hour but after a year, you also receive a $2.00 increase hourly The only department that has asked for a raised, provided documentation as reason for the raise multiple times and has yet to receive an actual raise is Verfications.
