Only worth it for the discount - Retail Associate Swarovski Employee Review

2.0
Dec 9, 2024
Recommend
CEO approval
Business Outlook

Pros

- great discount off jewelry - allotments per quarter (free jewelry you can pick out under a certain amount)

Cons

- no commission (except for December) - stingy with hours (over time) - try to push the team into selling a lot with no incentive which results in employees getting pinned against each other

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Swarovski Response
1y
Thank you for taking the time to leave a review. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Remember we have an open-door policy and you should feel free to reach out to your manager or a member of HR at any time. Once again, we want to thank you for your review and wish you much success in your career with Swarovski.

Explore other reviews about Swarovski

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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