Luxury it’s not - Manager Swarovski Employee Review

2.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

There are always new product introductions, which is exciting

Cons

No tools to be successful. Payroll is below functioning levels, and theft is high and they’re surprised. They don’t give managers the tools to be successful. Free MSO? Really? Pay for a real version. If there is a corner to cut, they do so at the expense of the field.

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Swarovski Response
1y
Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is important to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you are not experiencing that. Please feel free reach out to your manager, or HR representative with any further comments, concerns, or suggestions you wish to share. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Explore other reviews about Swarovski

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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