Toxic doesn't even come close to this place. - Brand Manager Swarovski Employee Review

1.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Some hard workers are overlooked such a shame. Great pay ( but is used as an excuse to bully you )

Cons

Bullying is a daily occurrence Sexism with racist environment Extremely political (more than other corporations) Leadership are some of the worst I have seen in 20 years in the Marketing and Brand industry HR are powerless - do nothing (they can't) but even worse share at times information instead of fixing problems Senior managers with no experience, no background take the glory while others are doing the work for them get nothing Many people leave, are fired or are on sick leave all the time. No career progression The team are overworked and ask to pick up more.

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Swarovski Response
1y
Thank you for sharing your feedback with us. We at Swarovski hold the well-being of our employees in the highest regard. We are committed to fostering a supportive and inclusive environment across all levels of our organization, from our retail locations to our corporate offices and production sites. We want to assure you that we take any allegations of bullying and workplace harassment with utmost seriousness. We have robust policies in place, including confidential reporting mechanisms and immediate action procedures, to address such concerns. In addition, we have a structured escalation process to provide additional assistance if needed. We are dedicated to continuous improvement and thank you for helping us enhance our workplace culture.

Explore other reviews about Swarovski

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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