Average - Store Manager Swarovski Employee Review

3.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

60% discount not much else

Cons

Company is a bit of a mess

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, feel that they belong. We are happy you fully enjoyed and appreciated your benefits during your time with us. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

Explore other reviews about Swarovski

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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