Going downhill quickly - Store Manager Swarovski Employee Review

1.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Fun product and trendy designs, although overpriced

Cons

Stores understaffed and overworked, bonus plan is lackluster

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry for your experiences, and we will strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

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5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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