Overworked-No help from District Manager - Store Manager Swarovski Employee Review

3.0
Jan 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Exciting atmosphere,upbeat .Great customers,beautiful product. Efficient training process for sales people.Product has 2 year warranty. Membership society for clients with complimentary gifts and exclusive ,limited products for members only.

Cons

Product quality is not great.Overpriced .District Manager has to meet new employees before you can hire them. District Manager never came to store when scheduled and as a result the salaried Manager was very overworked.

Explore other reviews about Swarovski

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

See reviews by: Helpful|Rating|Date|All