Over rated and under appreciated - Sales Associate Swarovski Employee Review

2.0
Nov 11, 2014
Recommend
CEO approval
Business Outlook

Pros

You get to work in a sparkly place. That's it.

Cons

Management are unreliable and don't know what they're doing. You're given a 12 hour contact and told you'll be working at least double that. Seasonal part time staff aren't even allowed staff discount even though they work just as hard as permanent staff. Absolutely no training given and a very high staff turnover which is just embarrassing. Paid just above minimum wage even though the store is making thousands in profit every week. "You're not allowed to wear any jewellery unless it's Swarovski, and you aren't allowed any staff discount to buy any Swarovski jewellery, and you won't be able to afford it anyway on £6.59 an hour so don't wear jewellery even though you work in a jewellery shop." Embarrassing.

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5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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