Store Manager - Store Manager Swarovski Employee Review

4.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

I watched this company go through many changes. They seem to be trying to regain the integrity it once had but its hard when other retailers and even their own website compete for a better price. Still I would rate this company better than so many others out there. The product is beautiful and client experience is better than you would expect

Cons

Most of the stores are run with part time associates opening and closing by themselves. They need to invest more in payroll and benefits for their staff. They deserve it!!

Explore other reviews about Swarovski

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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