The company is doomed to fail, unless the Management Board is fired - Senior Manager Swarovski Employee Review

2.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

+ really nice, open and international colleagues on lower levels (the higher you look, the uglier it gets) + you learn how NOT to do things

Cons

-Management board zero visionary, strategic or capable of talking to each other -No clarity for employees; usually because the management board fails to follow its own guidance and strategic direction -Politics, lack of transparency, ambiguity, dishonesty ... you name it -People are fired, hired and promoted completely randomly, but definitely not for their skills or talent, rather "back-stabbing" skills -HR comments on open door policy are not true; if one dares to complain, it will never remain anonymous and I have never experienced or heard of any HR interaction that was useful - Same applies to mental health issues - there are so many burnout cases, no one cares. Once Covid is over and job market picks up, this place will be empty

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Swarovski Response
5y
Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, full time benefits, store discount, mall discount

Cons

Management, training, inhumane working conditions.

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