Not bad not good - Retail Sales Consultant Swarovski Employee Review

3.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice and fancy store for working

Cons

they are not really supportive company

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Swarovski Response
5y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you did not feel valued. We will make sure to share your comments with the management and to make sure this does not happen again. At Swarovski we foster and environment where our people can grow personally and make long lasting relationships with the colleagues as well as with the customers. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

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Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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