Good company to work for - Senior Sales Consultant Swarovski Employee Review

5.0
Jul 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Good discount Career progression programmes Some training sessions if you put yourself forward.

Cons

Have to be willing to work on public holidays but this is expected from all retail roles.

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We experience working at Swarovski in different countries, different locations, and different business functions. Therefore, we all have different experiences that, if shared, allow us to deliver a better employee experience worldwide and align our organizational culture with our business strategy. It is our common responsibility to make Swarovski a great place to work. Whenever we share our opinion, we are contributing to creating an improved and engaging work environment. Because, at the end of the day, it is our experience which ultimately drives superior business performance. To bring this continuous listening approach to life, we provide many ways to share one’s opinion. Your manager is always there to listen. You can go to your local HR contact and share your feedback or concerns with a trusted HR professional. We have introduced a regular, targeted, locally-driven and flexible listening approach with the Employee Insights Platform. We also offer Masterclasses on Listening – a e-learning program available to all. We hope that all our efforts will bring the results expected by our employees and make Swarovski a better workplace. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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