Don't go Swarovski - Sales Associate Swarovski Employee Review

2.0
Jul 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Best team to work with. Good benefits.

Cons

Very bossy manager, lazy HR department, makes tones of mistake in payroll.

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. We believe that only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s ever changing world. We will do our best to use your review for the betterment of the company. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas are addressed and handled strategically and effectively in a timely matter. Please be assured your feedback was shared with the Global HR team. We are happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. And yes, we are proud to offer a generous employee discount, and we love when our amazing staff can showcase our equally amazing products. Once again, we want to thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

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Pros

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Cons

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2.0
Mar 24, 2026
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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