Swarovski - Casual Sales Associate Swarovski Employee Review

2.0
Jun 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Good and consistent training, generous staff discount

Cons

Only cared about sales and upselling. Management team did not care about our wellbeing, I felt stressed and pressured outside of work hours. They did not respect our roster availabilities (was rostered on N/A days and wanted us to prioritise work over much more important things). Everyone was not treated equally, there was definitely favouritism.

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5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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