Casual Sales at Swarovski - Retail Sales Associate Swarovski Employee Review

2.0
May 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Generous discount, warm team and proper training

Cons

- Manager and higher ups only cared about sales. Manager would rather give those who made the most for the company more shifts while the others staff had no way to improve themselves since they were barely even working.

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Swarovski Response
6y
Thank you for taking the time to write a review and provide us with feedback. We truly value constructive employee and customer feedback, both positive and negative. Equally important to us is to make each individual employee, across our business, feel valued. Swarovski aim is to provide sparkle to everyday life and we are sorry to hear that we may not have provided sparkle to yours. Your concerns have been shared with the business. This kind of feedback is crucial to us improving as an employer. Once again, thank you for your feedback. We wish you much success in your future endeavors.

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Business Outlook

Pros

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Cons

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2.0
Mar 24, 2026
Recommend
CEO approval
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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