Just as terrible in head office - Anonymous employee Swarovski Employee Review

1.0
Nov 28, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A coffee machine with about 6 different coffee selections, flavoured squash - and the very nice beautiful scenery when walking home :)

Cons

Generally: Hawkish and fearing team office culture. Very basic market pay-rate Sorry but excessive workloads with "huge expectation standards" HR/management hawkish behaviour to lower/mid levels 'Look-after their own' and a very weak want to be socialite pretentious style culture

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Swarovski Response
6y
Thank you for taking the time to leave a review, I can clearly ascertain from your review that you did not feel valued during your time at Swarovski, however I want to assure you that your review has been shared with both CorporateHR and the Head of HR in the United States and the UK, we take feedback such as yours seriously and will be looking into your concerns as we truly do strive to be an employer of choice and to create a positive working environment. Once again thank you for taking the time to leave a review. Although you did not have a positive experience at Swarovski, we truly value constructive employee feedback as our goal is to investigate and take action on all current and former employee's concerns, so as to improve the working conditions and foster an environment based on mutual respect and teamwork.

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5.0
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CEO approval
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Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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