Atelier Swarovski - Project Manager Swarovski Employee Review

5.0
Nov 22, 2019
Recommend
CEO approval
Business Outlook

Pros

State of the art Mayfair office, creative environment, healthy snacks, half Friday once a month, unique opportunity to interact with Board Member, product discount and sample sales. Family owned and profitable. Very impressive organisation with a lot of truly exciting projects. Great place to work for driven, dynamic and flexible individuals. Depending on the role - opportunities to travel to other beautiful Swarovski offices and collaborate on common initiatives.

Cons

Reactive environment. Many activities and events can be better pre-planned to avoid constant reprioritising and associated extra cost.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued and can envision themselves in the organization long term. However, we understand your frustration about what must seem a “Reactive environment” and appreciate your advice that “Many activities and events can be better pre-planned to avoid constant re prioritizing and associated extra cost.” However the nature of the business sometimes dictates that we re-prioritizing our projects and although their can be a cost involved, no amount of planning can foresee every possible need to change and redirect our priorities. But I can assure you that we are constantly forecasting and planning in advance and what makes us a successful company is our ability to re-prioritizing and redirect our efforts to achieve our goals. If you would like to further address your concerns I want to make sure you are aware of our open-door policy, here at Swarovski we value our employees feedback and encourage our employees to reach out to a member of upper management or HR at any time to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees, can we improve and remain relevant in today’s ever-changing world. Once again, we want to thank you for taking the time to leave a review and wish you much success in your future with Swarovski.

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Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
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CEO approval
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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