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Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.
Of course, we are thrilled to read your list of Pros: “Fun environment, great communication with upper management” as teamwork and open communication with our associates is what makes us so successful.
As for your comment about “Lots of side work” please note we are addressing these concerns and streamlining and standardizing many of our process thru GROM to ensure our associates have the time to focused on customer service. However, there will still be “side work” and recovery to maintain our visual standards and to properly assist our customers.
If you would like to further address your concerns I want to make sure you are aware of our open-door policy, here at Swarovski we value our employees feedback and encourage our employees to reach out to a member of upper management or HR at any time to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees, can we improve and remain relevant in today’s everchanging world.
Once again, we want to thank you for taking the time to leave a review and wish you much success in your future with Swarovski.