Avoid Avoid Avoid - Management Swarovski Employee Review

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course thrilled to read your Pros: “Staff discount” and “Bonus structure”. Our employee discount is one of our most revered benefits and we love when our amazing retail employees can wear our amazing products. We are also proud of the new Global Retail Incentive program, we put in place almost a year ago, that incorporates all of our retail employees, including not only our Store Managers, but our Assistant Store Managers and our Sales Consultants, thus rewarding the entire team when the store achieves their goals. The new GRIP at Swarovski which was rolled out about after much research, was meant to enhance our compensation and to foster an environment where teamwork can flourish. We believe that in an environment where everyone together works as a team to achieve our goals our customers will receive better service and our associates will have a more positive work environment. As for your Cons: “Poor upper management structure. Matey matey culture. Incompetent.”, we are sorry that you had a negative experience and as we are not sure what location you worked at, it is not easy to address these concerns. At Swarovski we strive to create a positive work environment in each of our stores and corporate offices, to achieve this we have and open-door policy and a hotline to allow employees to share their concerns and ensure we address our employees concerns once reported in a timely matter. Should you wish to provide more details about your experience, please feel free to reach out to customer service so we can further address your concerns. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback on culture will be shared with upper management as feedback is crucial to the betterment of the company. We wish you much success in your future endeavors.