Friendly working environment, good vibe. - Sales Consultant Swarovski Employee Review

5.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment; Can wear the latest Swarovski products everyday.

Cons

The manager is really strict; Lots of online tasks and quiz; KPI makes me really struggling.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when our former employees leave positive feedback such as your comment "Friendly working environment; Can wear the latest Swarovski products everyday". The employee discount along with our retail employee allotment are two of the most revered benefits and we love when our amazing staff can showcase our amazing products. As for your concerns about “The manager is really strict; Lots of online tasks and quiz; KPI makes me really struggling.", please note we provide online training as part of our commitment to invest in the ongoing training and development of our staff. With out proper training our staff will not be able to properly assist our customers and achieve our service standards. Once again thank you for taking the time to leave a review we truly value feedback both positive and negative. and we want to wish you the best of luck in your future endeavors.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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