good environment - Assistant Store Manager Swarovski Employee Review

4.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

very good culture and people to work with. flexible time schedule.

Cons

it is very slow throughout the day . get busy only during weekends

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Of course, we are thrilled to read your list of Pros: “very good culture and people to work with” and “Flexible time schedule”. Work Life balance for our employees is important to us, equally important is building a culture of teamwork and connectedness. Our hope at Swarovski is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. As for your list of Cons: “it is very slow throughout the day. get busy only during weekends”, this is in part due to the nature of retail, customers tend to shop more on the weekends and have more choices these days on how they can shop, online or in store. We pride ourselves on taking an omni approach to our retail business and offer our customers options on how they shop. We also are working with our Trade Marketing team to bring events and animation to our stores and have already embraced your feedback “new advertising & marketing strategy to get more people in the stores” thru partnerships with designers, celebrity models, design schools and with annual events such as the Tony Award Show, the Oscars, the Rockefeller Center Star Rising in NYC… We also have in partnership with Netflixs produced a documentary the “Waterschool”. In addition, in certain markets we have added TV spots to enhance our adverting campaign. We are constantly looking for innovative ways to market our crystals and finished pieces Once again we want to thank you for taking the time to leave a review at Swarovski we value feedback both positive and negative and it will be shared with upper management both in North America and Globally. Feedback is crucial to the betterment of the company. As always, we wish you much success in your career with Swarovski.

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Pros

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Cons

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2.0
Mar 24, 2026
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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