Great place - Sales Associate Swarovski Employee Review

5.0
Jun 19, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture and values are great

Cons

Retail hours are not flexible

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Of course, we are thrilled to read that you list as Pros: “The culture and values are great” building a culture of teamwork and connectedness is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you feel our “hours are not Flexible”. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible and to balance this with the needs of the business. However we do acknowledge that sometimes this is not always achieved, but we do try to do are best. Please note we have an open-door policy and encourage our employees to reach out to a member of our management or HR Team to make sure their concerns are addressed and handled strategically and effectively in a timely matter. Once again thank you for your feedback and we wish you all the best in your future endeavors with Swarovski.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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