Used to be a great company to work for - Store Manager Swarovski Employee Review

3.0
Jun 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice, luxury environment and the products are of great quality.

Cons

They expect too much of their managers and staff. They have unrealistic sales expectations and have too many things going on at a time. They also do not pay well at any level yet expect their part-timers and full-timers to do many things that are above their pay grade. There is so much pressure to do everything but the resources and assistance isn't there to help you.

Explore other reviews about Swarovski

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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