sales consultant - Anonymous employee Swarovski Employee Review

4.0
Mar 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer nice staff discount

Cons

short working hour contract and long working hour during christmans

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Swarovski Response
7y
Thank you for your review. We are glad to hear that you enjoyed the generous discount policy, we want our employees to be able to showcase our products and in addition to our generous employee discount we have recently enhanced our retail employee jewelry allotment to allow our retail employees to have the chance to add additional items to their jewelry wardrobe. As for the fluctuation in hours we staff our stores according to the traffic in our stores and do add additional hours during peak times such as national holidays. We also schedule around our employee’s availability and this can cause a fluctuation in hours as well. Feedback from current and former employees is one of the most valuable tools we have to guide us, and we welcome it.

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5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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