Great place to move up - Anonymous employee Swarovski Employee Review
5.0
Jun 12, 2018
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
If you work hard and prove yourself, there are great opportunities, especially in NY where there are several stores. You can gain experience in a number of locations as you move up with the company. Start as a part-timer and end up as an Assistant Store Manager or even higher.
Cons
Premium retail is a tough job, and there can be a lot of pressure to succeed. If you’re looking for something that you can just clock in and clock out and get paid, this isn’t it (although I wouldn’t necessarily call that a con).
Swarovski Response
8y
Thank you for your review. We hope you enjoy working at Swarovski. We love hearing back and learning from our people, this is why we have launched the Retail Academy, aiming our sales consultants to learn and grow their careers.
Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance
Opportunity to develop leadership skills through team coaching, training, and performance management
Emphasis on client experience and building meaningful in-store customer relationships
Creative freedom to execute sales-driving initiatives and local events
Hands-on ownership of business results, which can be very rewarding for self-motivated leaders
Cons
Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating
High turnover due to relatively low pay for Crystal Experts and Assistant Managers
Budget constraints make it difficult to recruit and retain experienced, high-performing talent
Teams may require significant development due to lower wage tiers, increasing workload and pressure on management
Store conditions in some locations feel outdated, with limited investment in remodels or upgrades
Compensation structure for hourly roles does not always align with expectations or workload