Swarovski is an enjoyable place to work - Sales Assistant Swarovski Employee Review

4.0
May 13, 2017
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed working for this company for the past year alongside college however it has its ups and downs and i think overall is a strict company whom like things done very specifically The reasons for me are it's a 12 hour contract and that fits alongside my college hours so I enjoy the shifts I get. They are not too long or to short and I also get a paid hour lunch break. I work in a small shop with a small team and I prefer this. There is a lot of training and expectations to be meet and there are always people motivating me to do different things and trying different things to keep me from being bored and there is plenty jobs and things to learn on a daily basis.

Cons

The challenging things can be when customers complain as it is a long system to get into contact with head office and the company don't always offer an easy option. They waste a lot of money within the company. The cons are also the rules of the company as for you can not be off sick as there is no one to replace you other staff cop for it and it causes tension in work.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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