Assistant store manager - Assistant Store Manager Swarovski Employee Review

3.0
Dec 16, 2016
Recommend
CEO approval
Business Outlook

Pros

The people in store, lovely, so much fun to work with. The budgets aren't too outrageous, however incentives are inconsistent across store.

Cons

No room to progress, despite them always suggesting there is. They don't care about retaining staff, everyone is replaceable from a higher management viewpoint. Very low pay. Expected to work extra hours. Expected to always look pristine, perfect hair, makeup, clothing. They have not hired people for not having the 'Swarovski look that customer's aspire to'. We're ENCOURAGED to wear 'sexy' clothes in order to sell to men.

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5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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