Lots of great reasons to work here - Anonymous employee Swarovski Employee Review

3.0
Jan 12, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-work for a leading fashion accessories retailer -very competitive salary -great benefits (time off and health and wellness) -co-workers are supportive -advancement is possible with growing company -fantastic sales meetings and recognition awards

Cons

-upper management sometimes creates unrealistic sales goals causing stress -company not as operationally focused as other retailers -foot traffic in stores can be very light -work life balance is a challenge -upper management plays favorites -stores in remote parts of the country face challenges that stores in the major cities dont have (like brand awareness and product levels) -store managers only have part-time staff supporting them

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5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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