You will work harder for this company than any other retail environment. - Assistant Store Manager Swarovski Employee Review

4.0
Nov 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Looks great on a resume, global company/transfer anywhere, small staff and small boutique make an easy friendly family relationship. You lean so many different software systems that are transferable to other retailers. You get Holidays off. You get to pick your own schedule, most of the time. It is possible to move up if you do more than your job requires. All ways be the first one to offer assistance or volunteer, and you won't have any workplace drama, and as a bonus they will give you increased benefits by paying your drive time and treating you to lunch. Paid Vacations, Medical insurance, discounts on car insurance and life insurance. 401k programs. $2k scholarship opportunities for you kids college.

Cons

Revolving door as far a corporate/upper management, if you want to move up within you have to travel to other stores, what ever you negotiated at signing is what you will be paid(raises every year if you made your numbers at a 1% increase. You have to follow the dress code which is intense. I.E. (High heels, make up every day, manicured nails, only certain nail polish, only certain cuts and lengths of blouses and bottoms, only certain hair styles, only 4 color options for clothes, lace only on sides of clothing, no patterns). You make goals as a team, so if someone doesn't do their job and make their numbers you do not bonus.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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