put your mental health first. do not work here. - Sales Associate Swarovski Employee Review

I worked here for over a year, and unfortunately my experience aligns with many of the negative reviews. The work environment felt consistently unsupportive, and concerns raised by staff did not appear to be taken seriously. There were multiple instances of unprofessional behaviour from management that, in my experience, crossed the line and created a very uncomfortable workplace. At times, interactions and comments made me feel disrespected and singled out, which had a significant impact on my wellbeing. I often left shifts feeling upset, which is not something anyone should experience in a workplace. Management style had a clear negative effect on staff morale, and this was noticeable in the overall atmosphere for both employees and customers. It was especially disappointing given the expectations associated with a high-end retail brand. There is a clear gap between the brand’s image and the reality of the in-store environment. I hope serious changes are made in how staff are treated, supported, and respected moving forward.