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      Sofitel Hotels

      Part of Accor

      Engaged Employer

      Sofitel Hotels reviews

      Long hours and low pay. But friendly and helpful team - Guest Relations Executive Sofitel Hotels Employee Review

      3.0
      Feb 13, 2025
      Guest relations executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team is very friendly and willing to teach newer colleagues. Team will go out of their way to help you if you need.

      Cons

      Pay is below market rate. Turn over is high due to long hours and burn out especially during peak periods.

      Explore other reviews about Sofitel Hotels

      2.0
      May 26, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hotel has been completely renovated with new guestrooms, lobby & restaurant.

      Cons

      Sales team does not have enough support

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