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Sofitel Hotels

Part of Accor

Engaged Employer

It's been a different experience dealing with people from all walks of life. - Security Officer Sofitel Hotels Employee Review

4.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay and experience is a start. Also the job is in house, so less issues to deal with on the administration front.

Cons

Sometimes the guest are unruly and entitled, not realizing that rules have to be followed, it doesn't matter who you are and what you pay.

Explore other reviews about Sofitel Hotels

1.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you’re looking to push the absolute threshold of your mental health and see how much gaslighting you can endure on any given day, this is the place for you! It is truly a masterclass in psychological endurance—especially if you have any sort of family responsibilities or personal obligations outside of work.

Cons

For a company whose defining ethos is built on providing 'heartfelt care,' they sure do an interesting job of abandoning their explicit employee promise to ensure teams 'Enjoy & Feel Valued' the moment they manage to completely invert those words the moment an employee faces real-world challenges, substituting empathy with hostile isolation replacing support with systemic marginalization and retaliatory conduct.

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