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Sofitel Hotels

Part of Accor

Engaged Employer

Not perfect but good progression - Server/Waiter Sofitel Hotels Employee Review

4.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

good salary, HR and training great, talented staff

Cons

Excessive shift time during busy seasons, direct managers tied to alter shifts after the fact to not pay overtime wages.

Explore other reviews about Sofitel Hotels

1.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you’re looking to push the absolute threshold of your mental health and see how much gaslighting you can endure on any given day, this is the place for you! It is truly a masterclass in psychological endurance—especially if you have any sort of family responsibilities or personal obligations outside of work.

Cons

For a company whose defining ethos is built on providing 'heartfelt care,' they sure do an interesting job of abandoning their explicit employee promise to ensure teams 'Enjoy & Feel Valued' the moment they manage to completely invert those words the moment an employee faces real-world challenges, substituting empathy with hostile isolation replacing support with systemic marginalization and retaliatory conduct.

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