Pros
- high end customers - some friendly coworkers - free food for lunch in employee cafe
Cons
- Low pay, HIGH expectations. - Negative work environment, everybody here hates their job and is always complaining. Every department! - Incompetent management - High turnover rate, the highest I’ve ever seen. Even for directors, which says a lot about this company. - Work/life balance is TERRIBLE! They want the absolute most for little to nothing pay. Forget having a family or life and also working there, it’s nearly impossible. -HR is horrible and unhelpful. - CATTY management and upper management. They want you to kiss the ground they walk on. - They make you run around like CRAZY and completely stress you out a few times a year for the hotel review, just to line the higher ups pockets. You will go crazy trying to make everything PERFECT just so they can say “good job” and move on. No compensation whatsoever. It’s just more for their bonuses. - The favoritism is horrendous, you have to be buddies with management to get fair treatment. - ALWAYS understaffed because people constantly quit. I’ve seen people come in and quit the SAME DAY ! - Upper management completely abuses salaried workers. I’ve seen managers come in at 1pm and have to stay until 6am only to come back at 8am and nobody bats an eye. - Save yourself the drama, if you have any life outside of work at all, this is not the place to work. - The employee bathrooms are disgusting, they always smell horrendous and always have some kind of leak. - benefits are expensive and BAD! - Nobody can seem to create a proper schedule, you’ll request a day off and still be on the schedule and then they treat you like it’s your fault.