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      Sofitel Hotels

      Part of Accor

      Engaged Employer

      Sofitel Hotels reviews

      Good staff but difficult conditions - Anonymous employee Sofitel Hotels Employee Review

      3.0
      Jan 19, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good atmosphere thanks to the staff which is very helpful and kind. Good training and HR team.

      Cons

      Reduction of staff because the hotel changed his brand - now Sofitel (Accor). There are trying to make more profit, but it impacts directly the service as they fired a lot. Furthermore, the current director puts a lot of pressure in his employee.

      Explore other reviews about Sofitel Hotels

      1.0
      Jun 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you’re looking to push the absolute threshold of your mental health and see how much gaslighting you can endure on any given day, this is the place for you! It is truly a masterclass in psychological endurance—especially if you have any sort of family responsibilities or personal obligations outside of work.

      Cons

      For a company whose defining ethos is built on providing 'heartfelt care,' they sure do an interesting job of abandoning their explicit employee promise to ensure teams 'Enjoy & Feel Valued' the moment they manage to completely invert those words the moment an employee faces real-world challenges, substituting empathy with hostile isolation replacing support with systemic marginalization and retaliatory conduct.

      1
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