Pros
Great people work there, flexible hours, free coffee, laid back dress code, very accepting and open to everyone from different backgrounds.
Cons
Horrible upper management, requests for help ignored by management, innappropriate store lead who was biased against younger employees, over hiring on staff so hours are reduced to next to none, no benefits offered because hours didn't qualify (which were cut due to over hiring). When Corporate shifted leaders the business went from a laid back place to work focused on making lasting connections with customers and clients to a time oriented order system not very different from places like Starbucks or Peet's. You will be exhausted by each shift, underpaid, and treated poorly by most customers if a drink is even 1 minute late.